REGULATIONS AND RECOMMENDATIONS

When you visit Tabacon Grand Spa Thermal Resort coming on a One Day Tour, staying at a hotel in Arenal area or staying at one of our luxury hotel rooms, there are some suggestion and policies you should know about. Please take a couple of minutes to review them our for experiencing and enjoying your visit to the unique thermal springs resort and assure a memorable time of your vacation in Costa Rica.

1. Staying in the natural pools for more than 15 minutes at a time is not recommended as our body temperature is lower than the water temperature which could lead to dehydration, low blood pressure, nausea and fainting.
2. It is extremely important to take care while in the river as it due to the varying currents of the river.
3. For security reasons we do not recommend that children under the age of 12 enter the waterfall areas.
4. For maximum enjoyment of the pools we recommend wearing bathing suits and comfortable and safe sandals as areas can be slippery.
5. We recommend that you wait about one hour after eating before entering the hot springs.
6. People who have been drinking alcohol or are taking medications should not use the pools.
7. Pregnant women should follow their doctor's instructions before entering the hot springs or thermal pools.
8. In case of thunderstorms or rain, please take precautions and/or ask for instructions.
9. In case of an emergency or a volcanic contingency, it is requested that you follow the instructions of Tabacón staff who are trained for this purpose.
10. Jumping off or using the slide by more than one person at a time is not permitted.
11. Adults must supervise their children at all times and in all areas.
12. No trespassing beyond property limits is allowed.
13. Food and beverage consumption is allowed in the main Pool Bar and Palenque Bar areas only.
14. No person may bring food and beverage into the hot springs resort.
15. No glass bottles or containers may be brought into the property.
16. Running or playing at the common areas, or jumping into pools is not allowed.
17. Guests must exercise care when walking in the common areas as the grounds are wet.
18. Those who have suffered a heart attack or who suffer from hypertension should not use the thermal water facilities.
19. Older adults should remain in the company of a family member while at the thermal water pools.
20. Exercise caution when walking in the rivers as the river stones may be slippery or sharp.
21. Plants may not be removed from the hot springs areas.
22. Photographs are not allowed in the Grand Spa area.
23. Personal photography and videos are allowed. However, no photos or videos may be taken of other guests.
24. For photography or filming for advertising purposes, please contact the marketing department for approval and for a guided tour of the facility.
25. The Tabacon Hot Springs are open from 10am - 10pm.
26. All adults and children must wear a bracelet for admission to the hot springs, indicating that you are a guest of the resort. No trespassers are allowed.